Last Updated: April 23, 2026

This Privacy Policy describes how Darn Digital (operating as 24×7 AI Agents) collects, uses, stores, and protects your personal information. We are headquartered in California and primarily serve California-based businesses. As such, this policy is designed to fully comply with the California Consumer Privacy Act (CCPA), the Telephone Consumer Protection Act (TCPA), and the CAN-SPAM Act.

Our Terms & Conditions can be found at: 24x7aiagents.com/terms

1. Information We Collect

We may collect the following categories of personal information:

• Identifiers: name, email address, mobile phone number, IP address
• Commercial information: services requested or purchased
• Internet activity: browser type, pages visited, time on site
• Communication records: opt-in/opt-out history, message interactions
• Any information you voluntarily provide when contacting us

2. How We Use Your Information

• To send SMS messages and emails you have opted in to receive
• To deliver appointment confirmations, reminders, and service updates
• To respond to inquiries and provide customer support
• To improve our website, services, and AI agent offerings
• To comply with applicable legal obligations

3. SMS Program — Data Practices (TCPA)

Our SMS program operates in full compliance with the Telephone Consumer Protection Act (TCPA). Specifically:

No mobile opt-in data or consent — including phone numbers collected for SMS — will ever be shared with, sold to, or transferred to any third party or affiliate for marketing or promotional purposes.

• Written consent is obtained before any SMS is sent
• Every SMS message includes STOP instructions
• Opt-out requests are honored immediately upon receipt
• Opt-in and opt-out records are retained per applicable telecommunications regulations

4. Email Program — Data Practices (CAN-SPAM)

Our email communications comply fully with the CAN-SPAM Act. We commit to the following:

• We clearly identify ourselves as the sender in every email
• Subject lines accurately reflect the content of the email
• Every marketing email includes a visible, functioning unsubscribe link
• Opt-out requests are processed within 10 business days
• Our physical mailing address is included in every commercial email: 22 Calle La Espalda, San Clemente, CA 92673
• We do not use deceptive headers, false routing information, or misleading content

Email addresses collected through our opt-in programs will not be sold, rented, or shared with third parties for their own marketing purposes.

5. California Consumer Rights (CCPA)

As a California-based business serving California consumers, we comply fully with the California Consumer Privacy Act. If you are a California resident, you have the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the third parties with whom it is shared.
• Right to Delete: You may request deletion of personal information we have collected, subject to certain legal exceptions.
• Right to Opt Out of Sale: We do not sell personal information. However, you have the right to direct us not to sell your data at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will receive the same quality of service regardless.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.

To exercise any of these rights, submit a verifiable request to support@24x7aiagents.com. We will respond within 45 days as required by law.

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:

• Service Providers: Trusted vendors who assist in operating our website or messaging platform (e.g., GoHighLevel), bound by confidentiality and data protection obligations.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice provided to affected users.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. SMS opt-in and opt-out records are retained in accordance with TCPA and applicable telecommunications regulations. You may request deletion of your data at any time by contacting us.

8. Data Security

We implement commercially reasonable technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure. We encourage you to take steps to protect your personal information as well.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze traffic patterns. You may manage cookie preferences through your browser settings. Disabling certain cookies may limit some features of our site. We do not respond to browser Do Not Track signals at this time, but you may opt out of analytics tracking by adjusting your cookie preferences.

10. Non-sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Children’s Privacy

Our services are intended solely for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that a person under 18 has provided us with personal information, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page regularly.

13. Contact Us

For any questions, concerns, or rights requests related to this Privacy Policy:

24×7 AI Agents — a brand of Darn Digital, a California Corporation
22 Calle La Espalda, San Clemente, CA 92673
Email: support@24x7aiagents.com
Website: 24x7aiagents.com